Terms of Use

Cancellation and No Show Policy

  • Any cancellation must be in written by mail or fax with subject to approval of Sri Phala Resort & Villa
  • Any cancellation made within 14 days prior to guest arrival, will result in the forfeiting 1 ( one ) night accommodation cancellation penalty
  • Any cancellation made within 7 days prior to arrival, or in case of no show, a full nights booking charge will be applied

Service Charge & Tax

  • All rates are subjected to 21% service charge & prevailing government taxes and subject to change without prior notice.

Check In Time

  • Check in time is 14.00 pm

Day-Use / Check Out Time

  • Check out time is 12:00 noon. Late check out till 18.00 pm will be charged 50% from room rate per night. Check out over than 18.00 pm will be full amount of rate per night.


  • Major Credit Cards i.e. Visa & Master Card are accepted. Personal cheques can not be accepted.
  Airport Pick up

  • at USD 30 net per car per way for maximum 4 persons

Extra Bed

  • Extra bed is available on request at USD 30 / night

Children Policy

  • Children under 12  years old will get free of charge if sharing bed with parents and will be charged  additional breakfast of USD 10++/child
  • Children over than 12 years old must use an extra bed including breakfast

Family Plan

  • Baby cot is free and available on request. Babysitter service can be arranged with prior notice